USG is an industry-leading manufacturer of building products and innovative solutions. For over 125 years, Chicago-based USG has developed award-winning wall, ceiling, flooring, sheathing, and roofing products that enable customers to build outstanding spaces where people live, work, and play. With over 8,700 employees across North America and operations around the world, we are steadfastly committed to our core values: safety, innovation, quality, integrity, service, diversity, and efficiency.

We’re big enough that our professionals have the resources to make a difference, yet small enough that you’re not just a number. You’ll work on key initiatives and build strong relationships across the company that will position USG for growth into the future.

USG offers work-life balance, specialist and general/managerial career paths, promotion from within, exceptional benefits, and incredible long-term career opportunities for the right professional. Each year, we have hundreds of employees who celebrate milestone anniversaries with us.

POSITION SUMMARY

• Collaborate with business stakeholders to gather, document, and analyze business requirements and processes.

• Design and propose solutions that meet business needs while ensuring alignment with company goals and strategies.

• Analyze business data to uncover, opportunities, and ways for improvement.

• Create detailed functional specifications, user stories, and other documentation to support project development and implementation.

• Acts as liaison between the business units and IT. 

• Travel may be required. 

KEY ACCOUNTABILITIES AND RESPONSIBILITIES

Requirements Execution:

• Elicitation, analysis, documentation, and validation of business requirements through collaboration with internal and external customers.

• Recording of requirements through creation of user stories and functional specs.

• Refining user stories and estimating them through story points.

• Assess proposed solutions to ensure they meet the business requirements.

• Identifying project-specific risks throughout the development lifecycle.

• Analyze and model existing business processes, and developing new processes that meet the business requirements.

• Contributing to prototype development of user application interfaces.

• Create reports and write queries, then analyze data to provide insights and recommendations.

• Formulate solutions for small to medium projects, participates in projects of all sizes.

Test Execution:

• Creation and validation of test scenarios and test cases.

• Execution of unit test cases.

• Coordination of User Acceptance Testing (UAT), then reporting and communicating UAT metrics.

• Execution of UAT test cases.

Communication:

• Communication of requirements to counterparts within the IT organization.

• Communicating technical constraints, concerns, and other variables identified within IT to the business.

• Creation or supporting the creation of training presentations and SOPs.

• Provide training to business users and counterparts in the IT organization for process changes, projects changes, or day-to-day activities.

Project Initiation and Planning:

• Identifying and defining business needs and areas of improvement.

• Identifying project-specific risks throughout the development lifecycle.

• Creates low complexity project plans with timelines, resolves problems, controls projects, and ensures deadlines and project budgets are met, when defined as project lead.

Job Knowledge:

• Communicates to business constituents in easily understood terms and USG terminology.

• Understands data models.

• Understands project plans and can clearly articulate roles, project goals, and timelines.

• Provides guidance to new and less experienced team members in business analysis skills.

KEY QUALIFICATIONS:

Education:

• Bachelors degree in Business, Computer Science or related field.

Years of Experience:

• A minimum of 5 years of in-depth business experience, with the bulk of that experience serving a business/IT liaison role.

Required Skills:

• Experience in business analysis and providing business solutions.

• Basic knowledge of systems development cycles, methodologies, and workflow diagramming.

• Knowledge of business and technical environments.

• Excellent analytical, problem solving, organizational, communication and interpersonal skills.

• Experience with both Agile and Waterfall methodologies.

Preferred Skills:

• Experience in Oracle e-Business Suite/ERP.

• Experience with financial processes such as payables, receivables, and general ledger.

• Experience leading User Acceptance Testing sessions.

• Experience working in the manufacturing industry.

 
Rate of pay may be adjusted based on the qualifications and experience of the candidate.

USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level - employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period.

Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan. Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal insurance, even pet insurance, just to name a few. USG also offers Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity.  USG also provides employees with paid time off and paid holidays.

Since 1902, Chicago-based USG has been a leader in producing innovative, award-winning products and systems to build everything from major commercial developments and residential housing to home improvements. USG's employees are committed to the highest levels of customer satisfaction and quality in everything we do. Our steadfast commitment to the company's core business values – innovation, quality, integrity, service, diversity, efficiency and safety – have helped us become the company we are today.

 EOE including disability/veteran