POSITION SUMMARY

• Collaborate with business stakeholders to gather, document, and analyze business requirements and processes.
• Design and propose solutions that meet business needs while ensuring alignment with company goals and strategies.
• Analyze business data to uncover, opportunities, and ways for improvement.
• Create detailed functional specifications, user stories, and other documentation to support project development and implementation.
• Acts as liaison between the business units and IT.
• Travel may be required.

KEY ACCOUNTABILITIES AND RESPONSIBILITIES

Solution Design and Requirements Execution:

• Elicitation, analysis, documentation, and validation of business requirements through collaboration with internal and external customers.
• Recording of requirements through creation of user stories and functional specs.
• Refining user stories and estimating them through story points.
• Assess proposed solutions to ensure they meet the business requirements.
• Identifying project-specific risks throughout the development lifecycle.
• Analyze and model existing business processes, and developing new processes that meet the business requirements.
• Contributing to prototype development of user application interfaces.
• Create reports and write queries, then analyze data to provide insights and recommendations.
• Develop data-driven solutions to complex problems.
• Formulate solutions for small to medium projects, participates in projects of all sizes.

Test Execution:

• Assisting in the creation and/or execution of test plans for new or changed applications.
• Creation and validation of test scenarios and test cases.
• Execution of unit test cases.
• Coordination of User Acceptance Testing (UAT), then reporting and communicating UAT metrics.
• Leading the execution of UAT test cases.

Communication:

• Communication of requirements to counterparts within the IT organization.
• Communicating technical constraints, concerns, and other variables identified within IT to the business.
• Creation or supporting the creation of training presentations and SOPs.
• Provide training to business users and counterparts in the IT organization for process changes, projects changes, or day-to-day activities.

Project Initiation, Planning and Execution:

• Identifying and defining business needs and areas of improvement.
• Creating solution designs that will meet a business need from a system and process perspective.
• Estimating project costs and determining the internal and external resource needs.
• Gathering and documenting requirements for RFPs and RFIs.
• Supporting the development of project proposals, business cases, project charters, and stakeholder analysis.
• Participate in steering and governance committees.
• Creating and supporting project plans.
• Identifying project-specific risks throughout the development lifecycle.
• Understands the financial implications of decisions and requests as it relates to IT.
• Leads small to medium size projects.

Job Knowledge:

• Communicates to business constituents in easily understood terms and USG terminology.
• Understands data models.
• Collect, clean and analyze both structured and unstructured data, then communicate insights to stakeholders.
• Understands the basic tenets of information risk security.
• Reviews and provides input into technical design documents.

• Supervisory role is limited to assigning work and reviewing work of others, does not conduct performance reviews
• Works under minimal supervision, relying on experience and judgement to plan and accomplish assigned goals

• Understands project plans and can clearly articulate roles, project goals, and timelines.
• Provides guidance to new and less experienced team members in business analysis skills.

KEY QUALIFICATIONS:

Education:

Bachelors degree in Business, Computer Science or related field.

Years of Experience:

A minimum of 5 years of in-depth business experience with the bulk of that experience serving a business/IT liaison role.

Required Skills:

• Experience in business analysis and providing business solutions.

• Establishes reasonable deadlines and personal work plans and manages time effectively.

• Basic knowledge of systems development cycles, methodologies, and workflow diagramming.

• Excellent analytical, problem solving, organizational, communication and interpersonal skills.

• Business process modeling and analysis.

• Experience with both Agile and Waterfall methodologies.

Preferred Skills:

• Use of data visualization tools (Tableau)

• Experience in Oracle e-Business Suite/ERP or data science skills.

• Experience with Supply Chain and/or Manufacturing processes.

• Ability to read and write SQL statements.

Rate of pay may be adjusted based on the qualifications and experience of the candidate.

USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level - employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period.

Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan. Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal insurance, even pet insurance, just to name a few. USG also offers Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity.  USG also provides employees with paid time off and paid holidays.

Since 1902, Chicago-based USG has been a leader in producing innovative, award-winning products and systems to build everything from major commercial developments and residential housing to home improvements. USG's employees are committed to the highest levels of customer satisfaction and quality in everything we do. Our steadfast commitment to the company's core business values – innovation, quality, integrity, service, diversity, efficiency and safety – have helped us become the company we are today.

 EOE including disability/veteran