USG is an industry-leading manufacturer of building products and innovative solutions. For over 120 years, Chicago-based USG has developed award-winning wall, ceiling, flooring, sheathing, and roofing products that enable customers to build outstanding spaces where people live, work, and play. With over 8,700 employees across North America and operations around the world, we are steadfastly committed to our core values: safety, innovation, quality, integrity, service, diversity, and efficiency.

We’re big enough that our professionals have the resources to make a difference, yet small enough that you’re not just a number. You’ll work on key initiatives and build strong relationships across the company that will position USG for growth into the future.

USG offers work-life balance, specialist and general/managerial career paths, promotion from within, exceptional benefits, and incredible long-term career opportunities for the right professional. Each year, we have hundreds of employees who celebrate milestone anniversaries with us.

Role & Responsibilities:

The Sales Representative - Ceilings applies extensive product, technical, and application expertise to promote all Ceilings Division products. The incumbent establishes strong relationships with ceiling specialty dealers, distributors, sub-contractors and general contractors in assigned territory. In addition, the incumbent collaborates effectively with established team which consists of: architectural sales representatives, contractor specialty & distribution representatives, as well as internal USG departments to meet and exceed goals. Territory consists of Raleigh, the Triad, NC/SC/GA Coastline – to Savannah, GA. 

This position will be based ideally Raleigh based or Mid-Coastal territory.

Key Accountabilities and Responsibilities:

• Through effective selling, maximizes USG's short- and long-term growth in sales volume, gross profit, and industry position, with an extreme focus on Ceiling’s products
• Proactively builds relationships with specialty dealers to increase preference and demand for USG ceilings products and systems
• Spearhead Architectural Specialties opportunities and project development internally and externally with teammates and key customers
• Works closely with architectural and distribution representatives on the entire sales process, from specification to invoice
• Uses sales tools such as Salesforce.com to track jobs, identify leads, and locate greatest opportunities with customers
• Monitors competitive activity and strategically promotes USG’s product offering
• Launches and promotes new ceilings products and specialty ceilings products while maintaining support of core ceilings products
• Assists in answering all technical questions pertaining to ceilings including testing, applications, code and performance. Coordinates with contractor and technical resources when appropriate
• Supports code officials and contractors with all ceilings technical questions with assistance from our technical department
• Applies Dimensions of Professional Selling tools and techniques throughout the entire sales process to provide an exceptional customer experience and added value
• Works closely with all shared services including Marketing, Pricing Analytics, Sales Operations, Ceilings Solution Group + Ceilings Plus and Customer Service to ensure that customer interactions all occur with the highest level of service
• Locate and attend industry related events and tradeshows

Qualifications & Requirements:

• Knowledge, Skills, and Abilities
• Self-starter with very strong organizational, time management, and problem-solving abilities
• Computer proficiency required in MS Office (Excel, PowerPoint, etc.). Salesforce.com is used daily to record and share information. Other industry related computer skills (CAD, REVIT, Sketch Up, Presentation software, etc.) are a plus
• Attends USG sponsored training courses to thoroughly understand value-proposition, positioning strength, and overall strategy and tactics of launching a new ceilings system
• Proven ability to identify key decision makers and build relationships. An adept networker
• Good listener. Strong written and oral communication skills. Interactive presentation skills. Good client and customer service skills
• Keen ability to hold themselves accountable and the ability to professionally hold others accountable including customers and team members.

Physical Demands and Other Requirements

• Physical requirements include the ability to carry 30 lbs and drive a car (valid driver’s license required)
• Ability to travel approximately 30% to 50%

Education and Related Experience

• Bachelor's Degree in Construction Management, Architecture, Design, Marketing, Business or related field. Advanced education beyond a Bachelor’s Degree is a plus
• Three-year minimum sales experience in the building industry or an aligned business. Technical expertise/aptitude required
• Trained in Dimension of Professional Selling Skills and Directions communication tools to successfully engage with customers

Rate of pay may be adjusted based on the qualifications and experience of the candidate.

USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level - employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period.

Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan. Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal insurance, even pet insurance, just to name a few. USG also offers Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity.  USG also provides employees with paid time off and paid holidays.

Since 1902, Chicago-based USG has been a leader in producing innovative, award-winning products and systems to build everything from major commercial developments and residential housing to home improvements. USG's employees are committed to the highest levels of customer satisfaction and quality in everything we do. Our steadfast commitment to the company's core business values – innovation, quality, integrity, service, diversity, efficiency and safety – have helped us become the company we are today.

 EOE including disability/veteran