ABOUT USG AND OUR DIGITAL CUSTOMER EXPERIENCE JOURNEY

Capability transformation

USG is evolving its digital customer experience and translating the objective of being easiest to do business with into a sustainable technology roadmap. The digital transformation includes upgrading our technology stack and augmenting our teams, developing new digital platforms, and integrating a best-in-class eCommerce operating model to deliver exceptional customer experience from design planning to order delivery. The digital services are based on to be improved data and process models and will be provided for all our customers in the US, Canada, and LATAM.

ROLE SUMMARY

The Full-stack Developer supports the transformation and upgrading of customer experience by participating actively in the delivery team by taking on lead development responsibilities across the entire tech stack. The Full-stack Developer shapes, implements and delivers web experiences and helps us to radically modernize our outdated technology stack towards modern cloud and SaaS based technologies (e.g. Contentful, Adobe). They possess a real passion for development and a demonstrated appetite for continual learning.

USG offers a hybrid workplace. The office location is Chicago, IL.

DEFINITION OF THE TEAM

The Marketing and Loyalty team operates within a product-platform model, which emphasizes cross-functional collaboration and end-to-end ownership of deliverables. In this model, product teams are responsible for developing and delivering a specific product or feature, from ideation to launch and beyond. These teams are composed of individuals with diverse skill sets, including business and IT expertise, who work together to achieve a common goal.

The Marketing and Loyalty team is dedicated to delivering a superior digital marketing experience and driving customer retention and loyalty. By integrating business and IT expertise, the team manages marketing content, web landing pages, product search features, personalized marketing campaigns, customer data, and more. In this agile environment, the team works cohesively, guided by a Product Owner and a Tech Lead, to ensure seamless execution and continuous improvement.

What makes this team effective is its ability to work collaboratively and take ownership of deliverables. Each member of the team has a specific role to play, but they all share a common goal and work together to achieve it. The team's structure fosters innovation, agility, and accountability, making it a pivotal part of the company's digital transformation journey.

KEY RESPONSIBILITIES

· User Interface Development: Design, develop, and implement responsive and visually appealing frontend user interfaces using HTML, CSS, TypeScript/JavaScript, and frameworks such as Next.js/React or Angular, ensuring a seamless user experience across various devices and browsers. Help migrate our Adobe Experience Manager (AEM) powered site to a modern Next.js/React implementation.

· REST API Development: Design, Develop, test and maintain scalable and secure RESTful APIs that integrate with various frontend and backend systems. Implement API specifications following industry standards (OpenAPI, JSON API) to ensure consistency and reusability.

· Platform Integration: Integrate user interfaces with digital platforms, ensuring seamless interoperability with content management systems and recommendation engines. Ensure the integration between frontend components and backend systems is smooth. Has a strong understanding and appreciation for supporting applications like PIM and Abstraction Layer.

· Component Maintenance and Development: Design and develop reusable UI components for customer landing pages, email templates, feedback systems, and digital learning tools, ensuring consistency in design and functionality across different components and applications. Build reusable architecture and services that pioneer best practices, enabling other developers to work more effectively.

· Collaboration and Alignment: Actively collaborate with designers, backend developers, product managers, UX designers, and other stakeholders to align frontend development with the team's overall objectives. Contribute to Agile/Scrum ceremonies, including sprint planning, backlog grooming, daily stand-ups, and retrospectives. Be the lead contributor to frontend technical solution architecture and design decisions.

· Performance Optimization: Optimize system performance to ensure fast load times and smooth interactions. Implement best practices for code quality, maintainability, and scalability. Identify and address performance bottlenecks, optimizing systems for maximum efficiency.

· Delivering Working Software: Design and implement scalable, reliable, and maintainable web applications. Be a hands-on coder for applications, frameworks, and SDKs, ensuring the delivery of working software to users.

· Quality Assurance: Conduct thorough code (peer) reviews, providing constructive feedback to ensure coding standards and best practices are followed. Raise the quality of the codebase by actively shaping and designing great user experiences.

*Midpoint may be adjusted based on the skills and qualifications of the selected candidate.

KEY QUALIFICATIONS

Education

Bachelor’s degree in Computer Science, Information Technology, Web Development, or a related field.

Required Skills

· 5+ years of experience developing leading-edge online applications

· Proficiency in front-end technologies such as HTML, CSS, JavaScript, and modern web frameworks (e.g., Next.js/React or Angular)

· Experience in integration with headless content management systems (e.g. such as Adobe Experience Manager (AEM) or Contentful)

· Experience with server-side development languages such as Python, Ruby or Java to develop REST APIs and system integrations

· Experience with back-end frameworks such as NodeJS, NestJS, Django or Flask

· Proficiency in implementation of websites and support of websites and ecosystems over multiple years

· Experience in functional design using common patterns and building modular web applications.

· Understanding of database design and data engineering is a plus.

· Proficient in test-driven development, CI/CD automation, and DevOps tools (preferably GitHub Actions and Azure, Backstage).

· Deep understanding of intuitive website design, user interfaces (UI) and user experience (UX) design principles

· Knowledge of unit testing and performance optimization techniques for frontend development

· Experience with tools and techniques for improving load times and interaction speeds

· Strong understanding of responsive design and browser compatibility

· Strong collaboration skills with the ability to work effectively in cross-functional, agile teams, particularly product ownership team. and work that spans multiple geographies and time zones

· Ability to translate business requirements into technical solutions to create detailed designs

· Excellent written and verbal communication skills

· Knowledge of microservices architecture and serverless computing

Preferred Skills

· Experience building frontend web platforms within a B2B eCommerce context

· Experience working in Agile or Scrum development environments

Rate of pay may be adjusted based on the qualifications and experience of the candidate.

USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level - employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period.

Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan. Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal insurance, even pet insurance, just to name a few. USG also offers Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity.  USG also provides employees with paid time off and paid holidays.

Since 1902, Chicago-based USG has been a leader in producing innovative, award-winning products and systems to build everything from major commercial developments and residential housing to home improvements. USG's employees are committed to the highest levels of customer satisfaction and quality in everything we do. Our steadfast commitment to the company's core business values – innovation, quality, integrity, service, diversity, efficiency and safety – have helped us become the company we are today.

 EOE including disability/veteran