USG is an industry-leading manufacturer of building products and innovative solutions. For over 120 years, Chicago-based USG has developed award-winning wall, ceiling, flooring, sheathing, and roofing products that enable customers to build outstanding spaces where people live, work, and play. With over 8,700 employees across North America and operations around the world, we are steadfastly committed to our core values: safety, innovation, quality, integrity, service, diversity, and efficiency.

We’re big enough that our professionals have the resources to make a difference, yet small enough that you’re not just a number. You’ll work on key initiatives and build strong relationships across the company that will position USG for growth into the future.

USG offers work-life balance, specialist and general/managerial career paths, promotion from within, exceptional benefits, and incredible long-term career opportunities for the right professional. Each year, we have hundreds of employees who celebrate milestone anniversaries with us.

OUR DIGITAL CUSTOMER EXPERIENCE JOURNEY

Capability transformation

USG is evolving its digital customer experience and translating the objective of being easiest to do business with into a sustainable technology roadmap. The digital transformation includes upgrading our technology stack and augmenting our teams, developing new digital platforms, and integrating a best-in-class eCommerce operating model to deliver exceptional customer experience from design planning to order delivery. The digital services are based on to be improved data and process models and will be provided for all our customers in the US, Canada, and LATAM.

ROLE SUMMARY

The Technology Lead is responsible for the technical implementation and guiding development of product discovery and display features, ensuring consistent and relevant product information being available for customers in a great user experience. The Technology Lead works with cross-functional teams to ensure that search functionality, product listings, and detail pages are fast, accurate, and provide a seamless user experience. This role oversees the PIM platform setup and implementation (interfaces, data flows & data transformation) to ensure product hierarchy and configurations meet technical and business requirements for comprehensive, accurate and consistent product information. The Technology Lead has a real passion for development and a demonstrated appetite for continual learning.

USG offers a hybrid workplace. The office location is Chicago, IL. Minimal travel may be required.

DEFINITION OF THE TEAM

The Product Data and Information Publishing (PIM) team ensures the consistent creation, storage, and publication of relevant product information across the US, Canada, and LATAM, both in systems and on the USG website. Operating in an agile environment, the team is guided by a Product Owner for business needs and overall efforts, while the Technology Lead focuses on technical requirements and execution. Each team, supported by Frontend and Backend Data roles under the tech lead’s guidance, has specific responsibilities. However, all team members share the common goal of delivering industry-leading digital solutions to our customers.

KEY RESPONSIBILITIES

• Technical implementation: Lead the technical implementation of “product data” related features, including search functionality, product listings, and detail pages, ensuring robust, scalable, and high-performing solutions.
• PIM Platform & Search engine ownership: Responsible for configuration, extensions and tech ops of the PIM & Search platform, ensuring it meets technical and business requirements
• Performance optimization: Ensure search functionality, product listings, and detail pages are fast, accurate, and provide a seamless user experience
• Data integrity: Ensure that product hierarchy and configurations within the PIM & Search platform are accurate, consistent, and comprehensive
• Technical guidance and management: Provide technical guidance and mentorship to engineers, ensuring best practices are followed to deliver business commitments on time and with quality. Conduct performance reviews and develop talent pipeline
• Integration and management: Ensure seamless integration of technologies, including PIM & Search. Manage the technical aspects of product information management including external publishing
• Team decision making: Foster delivery decision making on the team, but make final decisions when necessary and raise cross-team or transformation wide decisions when required
• Project management: Lead technical projects from conception to completion, ensuring timely delivery and adherence to quality standards. Coordinate with external vendors and partners as needed for the implementation and optimization of technologies
• Security: Apply security best practices to safeguard data and ensure compliance

*Midpoint may be adjusted based on the skills and qualifications of the selected candidate.

KEY QUALIFICATIONS

Education and Experience

• Bachelor’s degree in Computer Science, Information Technology, or a related field
• Master’s degree or additional certifications in web development, or related areas is a plus
• 5+ years of experience of leading software development projects, management of technical resources, and transformation project experience
• Extensive experience as a delivery and people leader and further as hands-on, technical individual contributor
• Minimum 3-5 years experience as a developer

Required Skills

• Strong technical skills in cloud infrastructure & web development, particularly in implementing search functionality and optimizing product listings and detail pages
• Deep understanding of Product Information Management (PIM) systems, Search engines & modern web technologies and their technical setup and configuration
• Deep understanding of MACH (Microservices, API-first, Cloud-native, and Headless) architecture
• Experience in optimizing website performance, particularly in the context of search functionality and product display
• Proven project management skills with the ability to lead technical projects from inception to completion
• Strong problem-solving skills with the ability to troubleshoot and resolve technical issues
• Excellent collaboration skills with the ability to work effectively with cross-functional teams
• Strong leadership skills with the ability to mentor and guide development teams
• Excellent project management skills with the ability to lead technical projects and coordinate with cross-functional teams

Preferred Skills

• Understanding of data governance best practices to maintain the integrity of product information
• Experience with data streaming and the producer/consumer pattern

Additional Information:

Rate of pay may be adjusted based on the qualifications and experience of the candidate.

USG employees enjoy a number of benefit options for themselves and their families. These include two medical insurance options, as well as vision and dental coverage. The cost of these optional programs varies based on coverage level - employees generally pay 25% of the monthly premium cost, USG pays the rest. These coverage options are offered on the first day of employment with no waiting period.

Additionally, USG employees enjoy both a 401(k) Investment Plan with company match and a pension plan. Beyond these main features, employees may also choose from a number of additional programs like life insurance, accident insurance, legal insurance, even pet insurance, just to name a few. USG also offers Quarterly (hourly) / Annual (salary) bonus potential for all employees based on performance metrics tied to safety, quality, and productivity.  USG also provides employees with paid time off and paid holidays.

Since 1902, Chicago-based USG has been a leader in producing innovative, award-winning products and systems to build everything from major commercial developments and residential housing to home improvements. USG's employees are committed to the highest levels of customer satisfaction and quality in everything we do. Our steadfast commitment to the company's core business values – innovation, quality, integrity, service, diversity, efficiency and safety – have helped us become the company we are today.

 EOE including disability/veteran